Purchase Microsoft Surface Products, Accessories and Services through Hybrid ICT
Hybrid ICT supply “Commercial” grade versions of Microsoft Surface Pro, Surface Go, Surface Studio, Surface Laptop and Surface Book that differ from the versions purchased directly from the Microsoft site or a retail outlet which are “Consumer” grade, in the following ways.
Item | Consumer/Retail Grade | Commercial Grade |
Operating System | Windows 10 Home in S Mode(1) | Windows 10 Pro |
Warranty – Standard Go, Book, Studio |
1 Year Send the broken device before receiving a new one(2) |
2 Years Send the broken device before receiving a new one(2) |
Warranty – Advanced Exchange* Pro, Laptop |
N/A -Send the broken device before receiving a new one | Receive a new device before sending the broken one back |
Extended Hardware Warranty | N/A | Optional 3 and 4 year Warranty Available |
Warranty – Advanced Exchange* Pro, Laptop |
N/A -Send the broken device before receiving a new one | Receive a new device before sending the broken one back |
Extended Hardware Warranty | N/A | Optional 3 and 4 year Warranty Available |
Advanced Exchange | Send broken one to Sydney before receiving a replacement after repair. | Receive replacement in 3-5 business days (before sending the broken one back) |
Complete for Business – Accidental Damage coverage | N/A | Optional cover available, allowing 2 claims per lifetime over 2, 3 or 4 years |
Repair Turnaround | 5-8 business days to get a new device (after sending the broken one back) | 3-5 business days to get a new device (before sending the broken one back) |
Note
- Only Microsoft Apps purchased from App Store allowed. Optional upgrade to Windows 10 Pro available.
- Return damaged/faulty units to Sydney.
- Surface for Business warranty page
In addition to purchasing Microsoft Surface Pro, Surface Go, Surface Studio, Surface Laptop and Surface Book and accessories through the Hybrid ICT, we also offer additional services not available from retailers. Such as:
- Microsoft Office and Mail Setup
- Data Transfer from old computer or device
- Anti Virus Supply, Install or transfer
- Extended Warranties
- After sales services, troubleshooting and repairs
Complete the form below to get a quote on a Microsoft Surface device, including setup and data transfer (if required)
Please select the item(s) you wish to be quoted on and then click the “Next” Button.