Data loss happens in the cloud

Data loss happens in the cloud 32% of businesses lose data in the cloud1 1January 2013 SaaS report by the Aberdeen Group. People delete data. Mostly accidentally, sometimes intentionally. And there is the ever-present threat of ransomware and other malware. That is why your company needs Hybrid ICT Cloud Backup Office 365 provides redundancy...

How to Contact Helpdesk Support (Mac)

How to contact Hybrid ICT Helpdesk and receive help and support (Managed Clients – Mac) If your company has a Bronze, Silver or Gold Managed IT Support plan with Hybrid ICT, then help is only a couple of clicks away. Quickest Method – Submit a Support ticket from your Mac Lodge a ticket through...

How to Contact Helpdesk Support

How to contact Hybrid ICT Helpdesk and receive help and support (Managed Clients) If your company has a Bronze, Silver or Gold Managed IT Support plan with Hybrid ICT, then help is only a couple of clicks and email or a phone call away. Quickest Method – Submit a Support ticket from your Desktop...

SharePoint/OneDrive Sync Issues

When using SharePoint/OneDrive in a work environment where multiple people are updating shared files at the same time, conflicts can occur.   Files may not “sync” from the workstation to the SharePoint server and then onto other users if there are sync issues. Sync issues are usually represent with a pop-up notification, but if...

Industry Specific Software Guidance

HYBRID ICT are available to offer guidance and support on choice and setup of Industry Specific Software. Industry Software Guidance HYBRID ICT are available to offer guidance on the choice of, benefits and drawbacks of moving from Client-Server or On-Premise (Server) Industry Specific Systems to cloud based alternatives. Many Industry Specific software packages that...

Content is king

Content-is-king. To flourish, your website needs fresh and constant new content Making and keeping your website near the top of the search listings is not a set-and-forget operation. Unless you keep adding content in the form of new pages, blog-posts, news articles, images and tags, your “organic” (free or none ppc) search listing popularity...

Can people find your business online?

Can people find your business? Is your business listed properly online? An example. I searched for “Hairdressers” in my current location (Mosman Park, WA) Using Google, Bing and Apple searches and maps on an iPhone, Android Phone and Computer produced 6 very different results as shown in the following screenshot collage Only one local...

Coronavirus (COVID-19) Update – Business as Usual

Summary – OPEN for Business as usual Until further notice The IT Guys and Hybrid ICT will remain open for workshop, remote and onsite support as usual for as long as we have staff available. The shop-front at 315 Rokeby Road, Subiaco will also remain open as long as regulations allow us to do...

Should I save files to OneDrive or SharePoint?

What is the difference between OneDrive and SharePoint? Which one should I use? “OneDrive” is used mainly for personal and draft documents and only the user has access to documents stored on there unless the user specifically “shares” the document with someone else. “SharePoint” is used mainly for storage of files that are to...